When charger's log information and configuration information is needed but no back-end connection is available, please follow below steps to acquire logs and configuration information to an USB stick.
Note! The FIELD_ENGINEER feature is only available from 4.0 onwards.
Step-by-step guide
- Create compatible USB stick
- Create an empty file called FIELD_ENGINEER to the root of the USB stick
Note* remove any file extension from the file name, so if the file extension is .txt (FIELD_ENGINEER.txt), remote the .txt so that the file is called just FIELD_ENGINEER - Insert USB stick to the charge controller's USB A connector
- Yellow LED on the charge controller starts to blink and charge controller starts copying longs to the USB stick
- Wait about 3 minutes or when the blinking has stopped
- Remove the USB stick from the charge controller
- If the charger has two charge controllers, repeat steps 3.-6. to the other charge controller as well
- Send the contents of the USB stick to Ensto