When charger's log information and configuration information is needed but no back-end connection is available, please follow below steps to acquire logs and configuration information to an USB stick.

Step-by-step guide

1. Create compatible USB stick
2. Create an empty text document file called FIELD_ENGINEER to the root of the USB stick
   Note* remove any file extension from the file name, so if the file extension is .txt (FIELD_ENGINEER.txt), remote the .txt so that the file is called just FIELD_ENGINEER
   Note** By default Windows is hiding file extension .txt, so be sure that you have selected proper windows settings for the file extension showing (see picture, where Windows settings are correct - "File name extensions" is checked and "Hide extension for known file types" is un-checked.) 
           
3. If you are using 4.3x software version or newer, then create a text document file called USB_PASSWORD to the root of the USB stick and enter text yellow_zone into it (with Notepad++ Check also that Unix has been selected from EDIT - (EOL) - UNIX).
   Note* remove any file extension from the file name, so if the file extension is .txt (USB_PASSWORD.txt), remove the .txt so that the file is called just USB_PASSWORD
   Note** By default Windows is hiding file extension .txt, so be sure that you have selected proper windows settings for the file extension showing (see picture, where Windows settings are correct - "File name extensions" is checked and "Hide extension for known file types" is un-checked.), remove the .txt so that the file is called just USB_PASSWORD
4. Insert USB stick to the charge controller's USB A connector
5. Yellow LED on the charge controller starts to blink and charge controller starts copying longs to the USB stick                                                                                                                                                                                                              
6. Wait about 3 minutes or when the fast blinking has stopped
7. Remove the USB stick from the charge controller
8. If the charger has two charge controllers, repeat steps 4.-6. to the other charge controller as well
9. Send the contents of the USB stick to Ensto 

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